Manager Cabin Crew ( In-flight Services)

5 - 7 Years

Job Description

In-flight Management & Administration
Overall management of the In-flight and Training Department.
Attend Operation duty at the airport
Lay down SOPs On Board Procedures, grooming standards and maintain checks
Lay down Crew Policies In line with Company Policy
Lead departmental Budget including Manpower budgeting and Cost initiatives
Contribute in Catering Initiatives & BOB procedures
Create Ancillary Revenues
Manage smooth operations with minimum available crew
Reduce Complaints and Enhance Customer Satisfaction by incorporating feedback given by Customer Service Department
Ensure General discipline and proper turn out of Cabin crew
Liaise with other departments to contribute to on time performance
Processing leave applications for Cabin Crew
Look into the issue and re-issue and other uniform requirements of Cabin crew and maintain records
Carry out spot/surprise checks and counseling Cabin crew
Welfare of Cabin Crew Motivation and Mentoring
Overseeing Crew Scheduling & Maintenance of Crew FDTL
Manage SEP, & In-flight Service Training Professionals
Identify potential SEP Instructors and get them Approved by DGCA
Conduct Instructor Recurrent Training and examine them on their Knowledge, skills and Attitude.
Ensure Instructors are proficient to carry out Safety Training
Ensure Instructor Approval has its validity
Design and Develop Training Programs / courses
Ensure all crew are current in their Training.

Required Candidate profile

Preferably a graduate in any discipline
Should have flying experience as Cabin Senior 5 yrs and total flying experience of at least 7 years

Team Leader
Ability to motivate and mentor subordinates
Excellent Job knowledge
Good communication skills
Knowledge of DGCA Processes and Procedures
Knowledge of In-flight Services in present market scenario.
Good planning and organizational skills
Have good computer skills
Skilled at writing reports and keeping records and working within budgets 
High level of commitment

Salary: Not Disclosed by Recruiter

Industry:Travel / Hotels / Restaurants / Airlines / Railways

Functional Area:Travel, Tours, Ticketing, Airlines

Role Category:Senior Management

Role:Inflight Services /Operations


Desired Candidate Profile

Please refer to the Job description above

Company Profile


Trujet promoted by Turbo Megha Airways Pvt Ltd is headquartered in Hyderabad – India. The first commercial flight was launched on 12th July 2015. Currently we are operating to twenty destinations in Southern & Western India with five ATR 72 Aircraft. We are in process of inducting more Aircraft.
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Reference Id:TMAPL/IF/CCM